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How We Protect Your Privacy on aibet

When you open an account with us, your personal information and payment data stay secure.

Data encrypted end-to-endPayment info never sharedYou control your account
aibet How We Protect Your Privacy on aibet
REACH OUR TEAM

Contact Us About Your Privacy

We answer privacy questions and data-access requests through our customer support channels.

Email Support Send your privacy inquiry to [email protected].
Live Chat Open the chat widget inside your account lobby during our support hours.
Account Settings View and edit your personal details directly in Settings > Profile on desktop or…
HOW WE SAFEGUARD

Data Security and Your Account Rights

Your account and payment history stay protected through encryption, secure login protocols and regular security audits. We do not sell your data to third parties.

Encryption & Storage

All data travels over HTTPS encryption. Passwords are hashed, payment details tokenised.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to understand which games players explore most.

Third-Party Integrations

DANA, OVO, GoPay and QRIS partners handle payment processing. Identity verification may involve third-party checks where local law permits.

Data Retention

We keep your account data as long as you hold an active account.

Your Access Rights

You can request a copy of all personal data we hold about you. Contact support@aibet.

Changes to This Policy

We update this policy when our practices change. Significant updates are announced in your account dashboard.

Your Privacy Questions Answered

Only aibet staff involved in transaction verification see transaction references. Your actual card or wallet credentials stay with the payment partner. We never store your full card number or wallet password — only a secure token to process future transactions.

We retain your basic account record and transaction history for 7 years where local law requires. This helps us prevent fraud and meet regulatory obligations. Personal contact details are deleted sooner unless you request permanent account closure.

Yes. Email [email protected] with your account ID and 'Data Subject Access Request' in the subject line. We compile a file of all personal information we hold and send it securely within 7 business days.

No. We do not sell or trade your personal data. We share information only with payment processors, anti-fraud services and legal authorities where local law requires. Marketing emails come only from aibet.

Contact support immediately via live chat or email. We log the report, investigate your account activity and help you change your password and security settings. If fraud is confirmed, we work with payment partners to reverse unauthorised transactions.

Session cookies are needed to keep you logged in. Analytical cookies help us see which games you open first. Both can be managed in your browser settings, though disabling them may affect your experience slightly.

Our privacy practices depend on local law where you reside and play. We follow regulations in regions where we operate. You cannot opt out of core security measures like identity verification or encryption — those protect both you and aibet.